21LuckyBet Cookie Policy

At 21LuckyBet, we use cookies and similar tracking technologies to ensure our website functions correctly, improve your experience, and deliver content that is relevant to you. This Cookie Policy explains what cookies are, how we use them on our 21LuckyBet online casino platform, and the choices you have regarding their use. By continuing to browse and use our website at 21luckybet.com, you consent to our use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — such as your computer, smartphone, or tablet — when you visit a website. They allow the website to recognise your device and store certain information about your preferences or actions over time. Here at 21LuckyBet, we rely on cookies to make our platform work efficiently and to provide you with a seamless, personalised experience whether you access us via desktop or through the 21luckybet casino app.

Cookies can be classified as either "session cookies," which are deleted when you close your browser, or "persistent cookies," which remain on your device for a set period or until you delete them. We use both types across our 21LuckyBet mobile casino and desktop environments.

How We Use Cookies

We use cookies for a variety of purposes across our platform. Our 21LuckyBet casino relies on these technologies to provide you with a safe, functional, and enjoyable gaming environment. Below we outline the main categories of cookies we deploy.

Strictly Necessary Cookies

These cookies are essential for our website to operate correctly. Without them, services you request — such as accessing your account via 21LuckyBet login, managing your session, or processing transactions — cannot be provided. These cookies do not require your consent, as they are technically necessary for the platform to function. Examples of what these cookies support include:

Maintaining your session when you 21 lucky bet casino login to your account
Keeping your gaming session active while you play
Enabling secure payment processing via our supported methods, including Visa, PayPal, and Apple Pay
Applying our responsible gaming controls in line with GAMSTOP integration and MGA and UK Gambling Commission licence requirements
Fraud detection and account security measures

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our 21LuckyBet casino website. These cookies collect aggregated, anonymised data about which pages are visited most frequently, how users navigate through the site, and where technical errors may occur. This information helps us continuously improve our platform. The data collected through these cookies is used exclusively for internal purposes and is never sold to third parties.

Functionality Cookies

Functionality cookies allow our 21Lucky Bet platform to remember choices you have made in the past — such as your preferred language, currency (GBP as our primary currency), and display settings. These cookies enable us to provide you with an enhanced, more personalised experience each time you return. For example, if you have previously logged in via the 21luckybet app, we can streamline your experience on your next visit.

Marketing and Targeting Cookies

At 21LuckyBet, we and our trusted third-party partners may use marketing cookies to deliver promotional content relevant to your interests. These cookies track your browsing habits across our website and, where permitted, across third-party sites. This helps us ensure that when you encounter information about our 21LuckyBet welcome bonus, 21LuckyBet free bets, or our Rewards Programme promotions, it is relevant and timely. You may opt out of marketing cookies at any time using our cookie management tool or your browser settings.

Third-Party Cookies

Our 21 Lucky Bet casino website may include content from third-party services, including game providers such as Playtech, Pragmatic Play, and Play'n GO, as well as analytics and advertising partners. These third parties may set their own cookies when you interact with their content on our platform. We do not control these third-party cookies and recommend that you review the respective privacy and cookie policies of those providers for full information.

We ensure that all third-party partners who set cookies through the 21LuckyBet platform are bound by appropriate data processing agreements and comply with applicable data protection legislation, including the UK GDPR and the Privacy and Electronic Communications Regulations (PECR).

Cookie Duration

The length of time a cookie remains on your device depends on its type. We use the following general durations across our 21 Lucky Bet online casino:

Session cookies: Deleted automatically when you close your browser
Short-term persistent cookies: Remain for up to 30 days (e.g., remembering your login preferences)
Long-term persistent cookies: May remain for up to 24 months (e.g., analytics and marketing cookies)

You can clear cookies from your device at any time through your browser or device settings.

Your Cookie Choices

We respect your right to control how cookies are used when you visit our platform. Here at 21LuckyBet, you have several options for managing your cookie preferences:

Cookie consent tool: When you first visit our website, we present a cookie consent banner that allows you to accept or decline non-essential cookies by category
Browser settings: Most browsers allow you to block or delete cookies through their settings menus; please consult your browser's help documentation for guidance
Opt-out tools: For marketing and analytics cookies, you may use opt-out mechanisms provided by relevant third-party services, such as Google Analytics opt-out

Please note that disabling certain cookies may impact the functionality of our 21LuckyBet real money casino platform. Strictly necessary cookies cannot be disabled, as they are required for our website to operate. If you choose to block all cookies, features such as 21 lucky bet login, game loading, and secure payment processing may not function correctly.

Who We Are

Our 21LuckyBet casino is operated by ProgressPlay Limited, registered in Malta (C58305), with offices at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians STJ3154. Payment processing is handled by Babaloo Limited, 5 Secretary's Lane, Gibraltar GX11 1AA. We hold a licence from the Malta Gaming Authority (MGA/B2C/231/2012) and are regulated by the UK Gambling Commission (account number 39335).

As a UK-focused operator, we are subject to UK GDPR, the Data Protection Act 2018, and PECR. We take our obligations seriously and are committed to handling your data responsibly and transparently.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you via a notice on our website or through your registered account. We encourage you to review this policy periodically to stay informed about how we use cookies across the 21LuckyBet platform. The most current version of this policy is always available on our website.

Contact Us

If you have any questions or concerns about how we use cookies, or if you wish to exercise your data protection rights, please do not hesitate to contact our support team. Our 21 Lucky Bet live chat is available 24/7 at help.casinopp.net, or you can reach us by email at customersupport@instantgamesupport.com. For privacy-related queries, you may also write to us at our registered address. We are committed to responding to all enquiries promptly and transparently.

Content updated: July 12, 2026